Faculty Support

If you need help with your office/class computer please call 850-484-1702. For assistance with PirateMail and/or SpyGlass please send your request to the following address: systemsupport@pensacolastate.edu.

If you are having technical issues with Canvas, please contact the Canvas Help Desk via the question mark (?) link at the bottom of the Canvas sidebar. The Canvas Help Desk is also available 24/7 via toll-free phone (855) 534-1843 or live chat. If you feel your issue would be better addressed by the eLearning staff, please submit the appropriate form below. Submitting this form will expedite a response as it is received by all eLearning support staff.

eLearning Support Request Form
Use this form for general eLearning support requests.

Canvas Basics Online Registration Form
Completing this form will provide access to the instructor orientation and create a Canvas practice shell.

Canvas Development Shell Request Form
Use this form to request a development shell be created in Canvas for a particular course.

Request to Develop a Distance Learning and/or Hybrid Course Form
This form should be completed and submitted by Department Heads only, after course development has been approved by Dr. Spicer.